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subject:"USA"
~subject:"Verbraucherzufriedenheit"
~type:"book"
~type_genre:"Guidebook"
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USA
Verbraucherzufriedenheit
Customer satisfaction
22
Kundenzufriedenheit
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Beziehungsmarketing
17
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17
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8
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Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
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Kommunikation: Kundenzufriedenheit und LAB-Profile
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ECONIS (ZBW)
7
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Das kundenorientierte Unternehmen : 12 Erfolgsprinzipien für eine konsequente Ausrichtung am Kunden
Riedel, Kai
;
Gresser, Franz Nikolaus
-
2016
Persistent link: https://www.econbiz.de/10011386221
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2
The customer service solution : managing emotions, trust, and control to win your customer's business
Dasu, Sriram
;
Chase, Richard B.
-
2013
Persistent link: https://www.econbiz.de/10013469204
Saved in:
3
Winning the customer : turn consumers into fans and get them to spend more
Imbriano, Lou
;
King, Elizabeth
-
2012
-
1st ed
Persistent link: https://www.econbiz.de/10009315443
Saved in:
4
America's service meltdown : restoring service excellence in the age of the customer
Pupo, Raul
-
2010
Persistent link: https://www.econbiz.de/10003942364
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5
Oh nein, schon wieder ein Kunde! : Wie Sie Einstellungen ändern, bessere Ergebnisse erzielen und mehr Umsatz erwirtschaften; [Erfolgsstrategien für den Umgang mit Kunden]
Charvet, Shelle Rose
-
2010
Persistent link: https://www.econbiz.de/10014007543
Saved in:
6
Creating & delivering your value proposition : managing customer experience for profit
Barnes, Cindy
;
Blake, Helen
;
Pinder, David
-
2009
-
1. publ.
Persistent link: https://www.econbiz.de/10003840801
Saved in:
7
The satisfied customer : winners and losers in the battle for buyer preference
Fornell, Claes
-
2007
-
1. ed.
Persistent link: https://www.econbiz.de/10003479583
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