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subject:"USA"
~type_genre:"Article in journal"
~type_genre:"Aufsatzsammlung"
~type_genre:"Ratgeber"
~type_genre:"Reprint"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Dienstleistungsqualität
13,738
Service quality
13,738
Customer satisfaction
5,170
Kundenzufriedenheit
5,170
Consumer behaviour
3,604
Konsumentenverhalten
3,604
Beziehungsmarketing
3,096
Relationship marketing
3,096
Qualitätsmanagement
1,744
Quality management
1,739
Financial audit
1,630
Wirtschaftsprüfung
1,630
Krankenhaus
1,176
Hospital
1,175
Health care
973
Gesundheitsversorgung
967
Customer service
914
Kundenservice
914
United States
903
Dienstleistungssektor
814
Service industry
813
Product quality
794
Produktqualität
794
Gesundheitswesen
783
Health care system
779
service quality
767
Beschwerdemanagement
702
Complaint management
702
Hotel industry
678
Hotellerie
678
Online retailing
582
Online-Handel
582
E-commerce
575
Electronic Commerce
574
Emotion
494
customer satisfaction
474
Gastronomie
457
Restaurant industry
457
Einzelhandel
448
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163
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8
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Article
886
Book / Working Paper
16
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Article in journal
Aufsatzsammlung
Ratgeber
Reprint
Aufsatz in Zeitschrift
892
Graue Literatur
253
Non-commercial literature
253
Arbeitspapier
216
Working Paper
216
Aufsatz im Buch
60
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60
Hochschulschrift
43
Thesis
37
Collection of articles of several authors
22
Sammelwerk
22
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21
Sammlung
21
Case study
16
Fallstudie
16
Bibliografie enthalten
9
Bibliography included
9
Konferenzschrift
7
Amtsdruckschrift
5
Conference proceedings
5
Government document
5
Conference paper
3
Konferenzbeitrag
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Bibliografie
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Advisory report
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Elektronischer Datenträger als Beilage
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English
898
German
3
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1
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Jang, Soocheong
6
Min, Ho-key
6
Prybutok, Victor R.
6
Eide, Eric R.
5
Figlio, David N.
5
Hanushek, Eric Alan
5
McFadden, Kathleen L.
5
Gowen, Charles, III.
4
Han, Heesup
4
Nechyba, Thomas J.
4
Rivkin, Steven G.
4
Rockoff, Jonah E.
4
Romano, Patrick S.
4
Smith, Jeffrey A.
4
Staiger, Douglas
4
Wong, Herbert Stephens
4
Begun, James W.
3
Black, Dan A.
3
Blau, David
3
Boone, Jeffery P.
3
Brasington, David M.
3
Castle, Nicholas G.
3
Cutler, David M.
3
Doyle, Joseph J.
3
Ehrenberg, Ronald G.
3
Grabowski, David C.
3
Gruber, Jonathan
3
Ha, Jooyeon
3
Harris, Douglas N.
3
Hsu, Maxwell K.
3
Huckman, Robert S.
3
Kessler, Daniel P.
3
Khurana, Inder K.
3
Lee, Jung Young
3
Li, Chan
3
Lynn, Michael
3
Mattila, Anna S.
3
Min, Hyesung
3
Mutter, Ryan L.
3
Norton, Edward C.
3
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National Bureau of Economic Research
2
CESifo GmbH
1
Cato Institute
1
Edward Elgar Publishing
1
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Health care management review : HCM review
27
International journal of hospitality management
25
Quality management journal : QMJ
17
Auditing : a journal of practice & theory
14
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
Journal of retailing and consumer services
14
Economics of education review
12
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
11
Journal of health economics
11
Journal of human resources : JHR
11
The journal of services marketing
11
The review of economics and statistics
11
Health affairs : at the intersection of health, health care, and policy
10
Journal of air transport management
10
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
10
The American economic review
10
American economic journal : a journal of the American Economic Association
9
Health care financing review
9
Managing service quality : MSQ ; an international journal
9
The Milbank quarterly
9
Journal of accounting and public policy
8
Journal of business research : JBR
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Services marketing quarterly
8
Academy of Management journal : AMJ
7
Brookings papers on education policy
7
Economic inquiry : journal of the Western Economic Association International
7
Journal of service research : JSR
7
The journal of economic perspectives : EP ; a journal of the American Economic Association
7
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
6
Eastern economic journal
6
International journal of auditing : IJA
6
International journal of contemporary hospitality management
6
International public management journal
6
Journal of labor economics
6
The accounting review : a publication of the American Accounting Association
6
The journal of law & economics
6
The journal of law, economics, & organization
6
The journal of structured finance
6
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ECONIS (ZBW)
902
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902
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1
Industry structure, segmentation, and quality competition in the U.S. hotel industry
Butters, R. Andrew
;
Hubbard, Thomas N.
- In:
The journal of industrial economics
71
(
2023
)
2
,
pp. 491-537
Persistent link: https://www.econbiz.de/10014365236
Saved in:
2
Is earnings management impacted by audit fees and auditor tenure? : an analysis of the Big Four audit firms in the US market
Santos-Jaén, José Manuel
;
Almagro-Vázquez, Gema …
- In:
Oeconomia Copernicana
14
(
2023
)
3
,
pp. 899-934
Persistent link: https://www.econbiz.de/10014521049
Saved in:
3
Fraud risk and audit quality : the case of US public firms
Chaari, Hela Frikha
;
Belanès, Amel
;
Lajmi, Azhaar
- In:
Copernican Journal of Finance & Accounting : CJF&A
11
(
2022
)
1
,
pp. 29-47
Persistent link: https://www.econbiz.de/10013347669
Saved in:
4
Physician connectedness and referral choice
Shin, Eunhae
- In:
Oxford bulletin of economics and statistics
85
(
2023
)
6
,
pp. 1238-1261
Persistent link: https://www.econbiz.de/10014443335
Saved in:
5
Chinese auditor inspection access challenges : the market's response to integrated US regulatory and legislative action
Donley, Lacey
;
Legoria, Joseph
;
Reichelt, Kenneth J.
; …
- In:
Journal of accounting and public policy
42
(
2023
)
6
,
pp. 1-19
Persistent link: https://www.econbiz.de/10014461610
Saved in:
6
Performance pay in insurance markets : evidence from Medicare
Fioretti, Michele
;
Wang, Hongming
- In:
The review of economics and statistics
105
(
2023
)
5
,
pp. 1128-1144
Persistent link: https://www.econbiz.de/10014384097
Saved in:
7
The auditors' role in the U.S. Paycheck Protection Program (PPP)
Sivadasan, Padmakumar
;
Soileau, Jared S.
;
Zhang, Rui-Zhong
- In:
Auditing : a journal of practice & theory
42
(
2023
)
3
,
pp. 177-192
Persistent link: https://www.econbiz.de/10014370639
Saved in:
8
Provision of chaplaincy services in U.S. hospitals : a strategic conformity perspective
White, Kelsey B.
;
Lee, Shoou-Yih Daniel
;
Jennings, J'Aime C.
- In:
Health care management review : HCM review
48
(
2023
)
4
,
pp. 342-351
Persistent link: https://www.econbiz.de/10014375069
Saved in:
9
The disclosure and consequences of U.S. critical audit matters
Burke, Jenna J.
;
Hoitash, Rani
;
Hoitash, Udi
;
Xiao, Summer
- In:
The accounting review : a publication of the American …
98
(
2023
)
2
,
pp. 59-95
Persistent link: https://www.econbiz.de/10014289490
Saved in:
10
Does public corruption affect analyst forecast quality?
El Ghoul, Sadok
;
Guedhami, Omrane
;
Wei, Zuobao
;
Zhu, Yicheng
- In:
Journal of banking & finance
154
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014486661
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