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subject:"United Kingdom"
~person:"Daniels, Peter W."
~person:"Gustafsson, Anders"
~subject:"Customer satisfaction"
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Search: subject_exact:"Dienstleistungssektor"
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United Kingdom
Customer satisfaction
Dienstleistungssektor
45
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41
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12
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11
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10
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7
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Daniels, Peter W.
Gustafsson, Anders
Broadberry, Stephen N.
9
Geishecker, Ingo
8
Greenhalgh, Christine
8
Görg, Holger
8
McQuinn, John
7
Peters, Bettina
7
Siedschlag, Iulia
7
Vahter, Priit
7
Gregory, Mary
6
Marshall, John Neil
6
Brady, Michael K.
5
Riley, Rebecca R.
5
Rogers, Mark
5
Rossi-Hansberg, Esteban
5
Wood, Peter A.
5
Girma, Sourafel
4
Griffith, Rachel
4
Izogo, Ernest Emeka
4
Kneller, Richard
4
McColl-Kennedy, Janet R.
4
Redding, Stephen
4
Salverda, Wiemer
4
Schettkat, Ronald
4
Simpson, Helen
4
Söderlund, Magnus
4
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3
Altinay, Levent
3
Anderson, Laurel
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Ark, Bart van
3
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3
Battisti, Giuliana
3
Burhop, Carsten
3
Georgiev, Marin
3
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3
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Journal of business research : JBR
1
Journal of service research
1
Revue d'économie industrielle
1
The handbook of service industries
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The journal of services marketing
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Working papers on producer services
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ECONIS (ZBW)
6
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1
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
2
Service encounters, experiences and the customer journey : defining the field and a call to expand our lens
Voorhees, Clay M.
;
Fombelle, Paul W.
;
Gregoire, Yany
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011745316
Saved in:
3
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
4
Worlds of services : from local service economies to offshoring or global sourcing
Bryson, John R.
;
Daniels, Peter W.
- In:
The handbook of service industries
,
(pp. 1-16)
.
2007
Persistent link: https://www.econbiz.de/10003467909
Saved in:
5
Competition, diversification, internationalization and the location of business services in Britain
Daniels, Peter W.
- In:
Revue d'économie industrielle
(
1988
),
pp. 49-69
Persistent link: https://www.econbiz.de/10001070355
Saved in:
6
The geographies of the UK service sector : a survey
Daniels, Peter W.
;
Thrift, Nigel J.
-
1986
Persistent link: https://www.econbiz.de/10000722440
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