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subject:"United States"
~type_genre:"Guidebook"
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The customer service solution : managing emotions, trust, and control to win your customer's business
Dasu, Sriram
;
Chase, Richard B.
-
2013
Persistent link: https://www.econbiz.de/10013469204
Saved in:
2
Service innovation : how to go from customer needs to breakthrough services
Bettencourt, Lance A.
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2010
-
1. ed.
Persistent link: https://www.econbiz.de/10003923424
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