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subject:"Unternehmenserfolg"
~isPartOf:"Journal of business research : JBR"
~subject:"Dienstleistungsqualität"
~subject:"Quality management"
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Unternehmenserfolg
Dienstleistungsqualität
Quality management
Performance measurement
90
Performance-Messung
90
Firm performance
33
Marketing management
10
Marketingmanagement
10
Performance
10
Measurement
9
Messung
9
Customer satisfaction
8
Kundenzufriedenheit
8
Beziehungsmarketing
7
Innovation
7
Relationship marketing
7
Performance management
6
Performance-Management
6
Salespeople
6
Service quality
6
Strategic management
6
Strategisches Management
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Verkaufspersonal
6
Arbeitsleistung
5
Data envelopment analysis
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Data-Envelopment-Analyse
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Erfolgsfaktor
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Führungskräfte
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Innovation management
5
Innovationsmanagement
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Job performance
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KMU
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Lieferkette
5
Managers
5
SME
5
Success factor
5
Supply chain
5
Bibliometrics
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Consumer behaviour
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Gudergan, Siegfried P.
2
Akinci, Serkan
1
Aksoy, Safak
1
Akter, Shahriar
1
Amado, Carla A. F.
1
Anderson, Sidney T.
1
Atilgan-Inan, Eda
1
Aydiner, Arafat Salih
1
Bachrach, Daniel G.
1
Badrinarayanan, Vishag
1
Bayraktar, Erkan
1
Bendickson, Joshua S.
1
Bhanugopan, Ramudu
1
Blommerde-Winters, Tadhg
1
Bonache, Jaime
1
Botella-Carrubi, Dolores
1
Bouncken, Ricarda B.
1
Broccardo, Laura
1
Brower, Jacob
1
Bénet, Nathalie
1
Chandler, Timothy D.
1
Chaney, Damien
1
Childe, Stephen J.
1
Comeche Martínez, Jose Manuel
1
Cruz-Ros, Sonia
1
D'Souza, Derrick Eron
1
Dalla Pozza, Ilaria
1
Dana, Leo Paul
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Delen, Dursun
1
Delft, Stephan von
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Deville, Aude
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Dubey, Rameshwar
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Eguren, Santos
1
Ellinger, Alexander E.
1
Ellinger, Andrea D.
1
Elmadağ Baş, Ayşe Banu
1
Espersen, Peter
1
Fan, Gang
1
Gan, Huiqi
1
Gardberg, Naomi A.
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Journal of business research : JBR
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
International journal of productivity and quality management : IJPQM
50
International journal of production research
41
International journal of production economics
37
International journal of quality & reliability management
34
International journal of hospitality management
33
Benchmarking : an international journal ; BIJ
31
Total quality management & business excellence
31
The TQM journal : the international review of organizational improvement
30
The international journal of productivity and performance management : IJPPM
30
The service industries journal
23
The international journal of productivity and performance management
22
International journal of services and operations management
20
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
18
Public performance & management review
18
Cogent business & management
16
International journal of business excellence
16
International journal of contemporary hospitality management
16
Journal of business ethics : JOBE
16
International journal of business performance management
15
International journal of process management and benchmarking : IJPMB
15
SpringerLink / Bücher
15
Tourism management : research, policies, practice
15
Industrial marketing management : the international journal for industrial and high-tech firms
14
The journal of business & industrial marketing
14
Business process management journal
12
Journal of industrial engineering and management : JIEM
12
Measuring business excellence : the journal of organizational performance management
12
Health care management review : HCM review
11
International journal of business excellence : IJBEX
11
International journal of innovation management
11
International journal of quality and service sciences
11
Journal of Asian finance, economics and business : JAFEB
11
Journal of management : JOM
11
Quality management journal : QMJ
11
Benchmarking : an international journal
10
International journal of business information systems : IJBIS
10
International journal of business innovation and research
10
International journal of economics and finance
10
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ECONIS (ZBW)
36
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1
Subsidiary performance measurement in international business research : a systematic review and future directions
Gundelach, Henrik
;
Nielsen, Bo Bernhard
- In:
Journal of business research : JBR
169
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014468552
Saved in:
2
Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms
Lu, Lin
;
Xu, Pei
;
Wang, Yen-Yao
;
Wang, Yu
- In:
Journal of business research : JBR
169
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014468560
Saved in:
3
The interlink between digitalization, sustainability, and performance : an Italian context
Broccardo, Laura
;
Truant, Elisa
;
Dana, Leo Paul
- In:
Journal of business research : JBR
158
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014280342
Saved in:
4
Turning non-financial performance measurements into financial performance : the usefulness of front-office staff incentive systems in hotels
Bénet, Nathalie
;
Deville, Aude
;
Raïes, Karine
; …
- In:
Journal of business research : JBR
142
(
2022
),
pp. 317-327
Persistent link: https://www.econbiz.de/10013168293
Saved in:
5
Effects of revenue management on perceived value, customer satisfaction, and customer loyalty
Matsuoka, Kohsuke
- In:
Journal of business research : JBR
148
(
2022
),
pp. 131-148
Persistent link: https://www.econbiz.de/10013325458
Saved in:
6
A capability-anchored articulation of the EO-organizational performance relationship in emergent and post-emergent organizations
D'Souza, Derrick Eron
;
Fan, Gang
- In:
Journal of business research : JBR
146
(
2022
),
pp. 107-117
Persistent link: https://www.econbiz.de/10013271380
Saved in:
7
Strategic human capital analytics and organisation performance : the mediating effects of managerial decision-making
Samson, Kelly
;
Bhanugopan, Ramudu
- In:
Journal of business research : JBR
144
(
2022
),
pp. 637-649
Persistent link: https://www.econbiz.de/10013185023
Saved in:
8
The roles of NSD performance and standardized service development processes in the performance of micro, small, and medium-sized enterprises
Blommerde-Winters, Tadhg
- In:
Journal of business research : JBR
139
(
2022
),
pp. 56-68
Persistent link: https://www.econbiz.de/10013194149
Saved in:
9
How does innovation matter for sustainable performance? : evidence from small and medium-sized enterprises
Zhang, Zhongqingyang
;
Zhu, Huiming
;
Zhou, Zhongbao
;
Zou, Kai
- In:
Journal of business research : JBR
153
(
2022
),
pp. 251-265
Persistent link: https://www.econbiz.de/10013534021
Saved in:
10
The effect of digitalization on business performance : an applied study of KIBS
Ribeiro-Navarrete, Samuel
;
Botella-Carrubi, Dolores
; …
- In:
Journal of business research : JBR
126
(
2021
),
pp. 319-326
Persistent link: https://www.econbiz.de/10012494271
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