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~isPartOf:"Human resource management review"
~isPartOf:"International journal of contemporary hospitality management"
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International journal of contemporary hospitality management
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Customer relationship management and the social and semantic web : enabling cliens conexus
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An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry
Bharwani, Sonia
;
Jauhari, Vinnie
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 823-843
Persistent link: https://www.econbiz.de/10010125925
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