Moira, Dr. Polyxeni; Mylonopoulos, Dr. Dimitrios; … - In: International Journal of Management and Sustainability 2 (2013) 11, pp. 172-185
Delinquent behavior in hotels is well known both to the hotel industry professionals as well as to the customers. The particularity of hotels being considered to provide a "hospitable" and discreet environment, tranquility and security, prevents the disclosure of the incidents of delinquency...