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type:"article"
~isPartOf:"Total quality management & business excellence"
~person:"Tarí, Juan José"
~subject:"Hotel industry"
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Beziehungsmarketing
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Dienstleistungsqualität
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Standardisierung
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customer results
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Tarí, Juan José
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Total quality management & business excellence
Tourism economics : the business and finance of tourism and recreation
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The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
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