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~person:"Rahman, Zillur"
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Search: subject_exact:"Qualitätswirtschaft"
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Quality management
28
Qualitätsmanagement
28
Dienstleistungssektor
8
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Dienstleistungsqualität
6
Service quality
6
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5
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Rahman, Zillur
Saraiva, Pedro
Antony, Jiju
117
Devadasan, S. R.
60
Shahin, Arash
32
Sampaio, Paulo
29
Cudney, Elizabeth A.
28
Murugesh, R.
26
Ahuja, Inderpreet Singh
25
Garza-Reyes, Jose Arturo
25
Tarí, Juan José
25
Dale, Barrie G.
24
Jochem, Roland
24
Chiarini, Andrea
22
Gremyr, Ida
20
He, Zhen
20
Bruhn, Manfred
18
Casadesús, Martí
18
Singh, Bikram Jit
18
Dahlgaard, Jens Jörn
17
Marimon, Frederic
16
McDermott, Olivia
16
Töpfer, Armin
16
Wiele, Ton van der
16
Furterer, Sandra L.
15
Heras-Saizarbitoria, Iñaki
15
Khanduja, Dinesh
15
Kumar, Vikas
15
Linderman, Kevin
15
Sony, Michael
15
Sweis, Rateb J.
15
Zhao, Xiande
15
Franceschini, Fiorenzo
14
Fredendall, Lawrence D.
14
Kumar, Maneesh
14
Kumar, Vinod
14
McFadden, Kathleen L.
14
Molina Azorín, José Francisco
14
Parast, Mahour Mellat
14
Sodhi, Harsimran Singh
14
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13
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International journal of quality & reliability management
6
Total quality management & business excellence
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
The TQM journal : the international review of organizational improvement
2
Benchmarking : an international journal ; BIJ
1
Health marketing quarterly
1
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1
International journal of business excellence
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International journal of quality and innovation
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ECONIS (ZBW)
28
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1
Operational excellence, organizational culture, and agility : bridging the gap between quality and adaptability
Carvalho, André M.
;
Sampaio, Paulo
;
Rebentisch, Eric S.
; …
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1598-1628
Persistent link: https://www.econbiz.de/10014320317
Saved in:
2
In pursuit of the agile organisation : a review and framework development on assessing organisational agility
Carvalho, André M.
;
Sampaio, Paulo
;
Rebentisch, Eric S.
; …
- In:
International journal of agile systems and management : …
17
(
2024
)
2
,
pp. 193-220
Persistent link: https://www.econbiz.de/10014545259
Saved in:
3
2017 world state of quality : first worldwide results
Cubo, Catarina
;
Saraiva, Pedro
;
Sampaio, Paulo
;
Reis, …
- In:
Total quality management & business excellence
32
(
2021
)
4
,
pp. 379-388
Persistent link: https://www.econbiz.de/10012423591
Saved in:
4
Macroquality measurement : world state of quality and European quality scoreboard approaches and results
Saraiva, Pedro
;
Sampaio, Paulo
;
Cubo, Catarina
;
Reis, …
- In:
Total quality management & business excellence
31
(
2020
)
10
,
pp. 1060-1076
Persistent link: https://www.econbiz.de/10012256689
Saved in:
5
Operational excellence, organisational culture and agility : the missing link?
Carvalho, André M.
;
Sampaio, Paulo
;
Rebentisch, Eric S.
; …
- In:
Total quality management & business excellence
30
(
2019
)
14
,
pp. 1495-1514
Persistent link: https://www.econbiz.de/10012199900
Saved in:
6
ISO 9001 certification in the American Continent : a statistical analysis and modelling
Salgado, Eduardo Gomes
;
Beijo, Luiz Alberto
;
Sampaio, Paulo
- In:
International journal of production research
54
(
2016
)
17/18
,
pp. 5416-5433
Persistent link: https://www.econbiz.de/10011530236
Saved in:
7
Identification and prioritization of barriers to total quality management implementation in service industry : an analytic hierarchy process approach
Talib, Faisal
;
Rahman, Zillur
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 591-615
Persistent link: https://www.econbiz.de/10011443175
Saved in:
8
An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of quality & reliability management
30
(
2013
)
3
,
pp. 280-318
Persistent link: https://www.econbiz.de/10009730003
Saved in:
9
An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
Saved in:
10
Survey on the usage of total quality management tools and techniques in Indian service industries : an empirical analysis
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of quality and innovation
2
(
2012/14
)
2
,
pp. 105-119
Persistent link: https://www.econbiz.de/10010361613
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