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type_genre:"Accompanied by computer file"
~subject:"Kundenbindung"
~type_genre:"Bibliografie enthalten"
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Kundenbindung
Beschwerdemanagement
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Complaint management
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Steigerung der Dienstleistungsqualität mit Electronic-Banking : Kundenorientierung am Beispiel sächsischer Genossenschaftsbanken
Eusterbrock, Claudia
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1999
Persistent link: https://www.econbiz.de/10000679755
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Servicepolitik als Mittel zur Erhöhung der Kundenzufriedenheit und -bindung in Banken
Brinkmann, Thomas
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1998
Persistent link: https://www.econbiz.de/10013444962
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