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type_genre:"Annual report"
~subject:"Dienstleistungsqualität"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Postdienst"
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Dienstleistungsqualität
Postal sector
417
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417
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99
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99
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72
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72
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68
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Annual report
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1
Azlan Amran
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Ben-Ayed, Omar
1
Cremer, Helmuth
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Daud, Dazmin
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Drejeris, Rolandas
1
Jayaraman, K.
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Lee, Chia-hui
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International journal of financial engineering
2
Business and Economic Research : BER
1
GITAM journal of management : a quarterly publication of GITAM Institute of Management
1
Global business and organizational excellence : a review of research & best practices
1
International journal of business innovation and research : IJBIR
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International journal of physical distribution and logistics management
1
International journal of services and operations management
1
International journal of services, economics and management
1
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1
Mokslo darbai / Ekonomika
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
14
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1
Analyzing effectiveness of service quality in Tirupattur post office toward postal life insurance (PLI) and rural postal life insurance (RPLI)
Rasadurai, Dakshayini
;
Raguraman, M.
- In:
International journal of financial engineering
10
(
2023
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10014251220
Saved in:
2
A machine learning-based assessments of customer satisfaction levels in Indian Postal Services (ML-ACSLIPS) for selected Tamilnadu districts from social media content
Sangeetha, T.
;
Subatra, B.
- In:
International journal of financial engineering
10
(
2023
)
4
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014444708
Saved in:
3
Parcel lockers vs. home delivery : a model to compare last-mile delivery cost in urban and rural areas
Seghezzi, Arianna
;
Siragusa, Chiara
;
Mangiaracina, Riccardo
- In:
International journal of physical distribution and …
52
(
2022
)
3
,
pp. 213-237
Persistent link: https://www.econbiz.de/10013173428
Saved in:
4
Parcel delivery using the hyperconnected service network
Orenstein, Ido
;
Raviv, Tal
- In:
Transportation research / E : an international journal
161
(
2022
),
pp. 1-19
Persistent link: https://www.econbiz.de/10013275954
Saved in:
5
The effect of service innovation on service loyalty in post offices
Shaian Kiumarsi
;
Salmi Mohd Isa
;
Jayaraman, Krishnaswamy
; …
- In:
International journal of business innovation and …
21
(
2020
)
1
,
pp. 108-127
Persistent link: https://www.econbiz.de/10012149128
Saved in:
6
The impact of service quality in postal services: the mediating role of self-service technology
Salmi Mohd Isa
;
Shaian Kiumarsi
- In:
International journal of services and operations management
33
(
2019
)
3
,
pp. 395-419
Persistent link: https://www.econbiz.de/10012145308
Saved in:
7
Education effect on customers perception towards service quality of post offices
Shukla, Rajeev K.
- In:
GITAM journal of management : a quarterly publication …
15
(
2017
)
1
,
pp. 100-109
Persistent link: https://www.econbiz.de/10011820923
Saved in:
8
Service quality and innovation in Malaysian post offices : an empirical study
Kiumarsi, S.
;
Jayaraman, K.
;
Salmi Mohd Isa
- In:
Global business and organizational excellence : a …
35
(
2015/16
)
1
,
pp. 55-66
Persistent link: https://www.econbiz.de/10011392058
Saved in:
9
Structural changes of Lithuanian postal services : possibilities of penetration
Skačkauskienė, Ilona
;
Drejeris, Rolandas
; …
- In:
Mokslo darbai / Ekonomika
93
(
2014
)
2
,
pp. 98-115
Persistent link: https://www.econbiz.de/10010488059
Saved in:
10
The influence of electronic service quality on loyalty in postal services : the mediating role of satisfaction
Águila-Obra, Ana Rosa del
;
Padilla-Meléndez, Antonio
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1111-1123
Persistent link: https://www.econbiz.de/10009793746
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