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type_genre:"Arbeitspapier"
~person:"Armony, Mor"
~person:"Ashok, Mona"
~subject:"Prozessmanagement"
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Prozessmanagement
Business process management
5
Behavioral Operations Management
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Queue Management
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existing and prospective users
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Armony, Mor
Ashok, Mona
Schewe, Gerhard
8
Vanthienen, Jan
7
Demeulemeester, Erik
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Netessine, Serguei
6
Tietmeyer, Jan
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Choudhary, Vivek
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Roels, Guillaume
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Shunko, Masha
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Baesens, Bart
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Becker, Jörg
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Blömer, Ferdinand
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Dawoud, Ahmed
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De Backer, Manu
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Günther, Hans-Otto
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Looy, Amy van
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Mahdy, Mohanad
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Song, Hummy
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Biskup, Dirk
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Cardoen, Brecht
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De Smedt, Johannes
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Hopp, Wallace J.
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Jannasch, Jens
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Linden, Markus
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Morelli, Frank
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Poels, Geert
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Saghafian, Soroush
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Said, Rama
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Thomas, Oliver
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Van Wassenhove, Luk N.
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Vanhoucke, Mario
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Wagelmans, Albert P. M.
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Adam, Patricia
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Boysen, Ole
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Breit, Joachim
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Brito, Marisa P. de
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Faculty & research / Insead : working paper series
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Working paper series / United Nations University, UNU-MERIT / United Nations University, UNU-MERIT
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ECONIS (ZBW)
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Queue configurations and operational performance : an interplay between customer ownership and queue length awareness
Song, Hummy
;
Armony, Mor
;
Roels, Guillaume
-
2023
-
Revised version of 2023/17/TOM/ACGRE
Persistent link: https://www.econbiz.de/10014419385
Saved in:
2
Queue configurations and operational performance : an interplay between customer ownership and queue length awareness
Song, Hummy
;
Armony, Mor
;
Roels, Guillaume
-
2023
-
Revised version of 2022/55/TOM/ACGRE
Persistent link: https://www.econbiz.de/10014248284
Saved in:
3
Queue configurations and servers' customer orientation : an experimental investigation
Song, Hummy
;
Armony, Mor
;
Roels, Guillaume
-
2021
Persistent link: https://www.econbiz.de/10012798906
Saved in:
4
How do collaboration and investments in knowledge management affect process innovation in services?
Ashok, Mona
;
Narula, Rajneesh
;
Martinez-Noya, Andrea
-
2016
Persistent link: https://www.econbiz.de/10011595982
Saved in:
5
End‐user collaboration for process innovation in services : the role of internal resources
Ashok, Mona
;
Narula, Rajneesh
;
Martinez-Noya, Andrea
-
2014
Persistent link: https://www.econbiz.de/10010379312
Saved in:
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