//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
type_genre:"Article in journal"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Customer retention"
~type_genre:"Glossar enthalten"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Telekommunikationssektor"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer retention
Customer satisfaction
8
Kundenzufriedenheit
8
Telecommunications industry
8
Telekommunikationssektor
8
Consumer behaviour
7
Konsumentenverhalten
7
Beziehungsmarketing
6
Dienstleistungsqualität
6
Relationship marketing
6
Service quality
6
Mobile communications
5
Mobile phone
5
Mobilkommunikation
5
Mobiltelefon
5
Attitudinal loyalty
2
Customer commitment
2
Customer loyalty
2
Digitale Dienste
2
Internet
2
Internet service provider (ISP)
2
Telecommunications
2
Telekommunikation
2
Web-based service
2
Age groups
1
Behavioural intentions
1
Beschwerdemanagement
1
Complaint management
1
Customer service
1
Dienstleistungssektor
1
Distributive justice
1
Ethiopia
1
Gender
1
Gerechtigkeit
1
Geschlecht
1
High-tech services
1
India
1
Indien
1
Interactional justice
1
Internet usage
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
Glossar enthalten
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Ruiz Díaz, Gonzalo
1
Published in...
All
Journal of retailing and consumer services
Electronic commerce research and applications
1
International journal of business information systems : IJBIS
1
International journal of business innovation and research
1
International journal of process management and benchmarking : IJPMB
1
Journal of business finance & accounting : JBFA
1
Journal of management research
1
Journal of strategic marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The influence of satisfaction on customer retention in mobile phone market
Ruiz Díaz, Gonzalo
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 75-85
Persistent link: https://www.econbiz.de/10011697888
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->