//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
type_genre:"Article in journal"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Geschlecht"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Telekommunikationssektor"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Geschlecht
Customer satisfaction
8
Kundenzufriedenheit
8
Telecommunications industry
8
Telekommunikationssektor
8
Consumer behaviour
7
Konsumentenverhalten
7
Beziehungsmarketing
6
Dienstleistungsqualität
6
Relationship marketing
6
Service quality
6
Mobile communications
5
Mobile phone
5
Mobilkommunikation
5
Mobiltelefon
5
Attitudinal loyalty
2
Customer commitment
2
Customer loyalty
2
Digitale Dienste
2
Internet
2
Internet service provider (ISP)
2
Telecommunications
2
Telekommunikation
2
Web-based service
2
Age groups
1
Behavioural intentions
1
Beschwerdemanagement
1
Complaint management
1
Customer retention
1
Customer service
1
Dienstleistungssektor
1
Distributive justice
1
Ethiopia
1
Gender
1
Gerechtigkeit
1
High-tech services
1
India
1
Indien
1
Interactional justice
1
Internet usage
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Berbel-Pineda, Juan M.
1
Cambra-Fierro, Jesús
1
Ruiz-Benítez, Rocío
1
Vázquez-Carrasco, Rosario
1
Published in...
All
Journal of retailing and consumer services
International journal of social economics
2
Gender in management : an international journal
1
Risks : open access journal
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Analysis of the moderating role of the gender variable in service recovery processes
Cambra-Fierro, Jesús
;
Berbel-Pineda, Juan M.
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
4
,
pp. 408-418
Persistent link: https://www.econbiz.de/10009755354
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->