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type_genre:"Article in journal"
~person:"Brach, Simon"
~person:"Chen, Li"
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International business review : the official journal of the European International Business Academy
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What the eye does not see, the mind cannot reject : can call center location explain differences in customer evaluations?
Walsh, Gianfranco
;
Gouthier, Matthias
;
Gremler, Dwayne D.
; …
- In:
International business review : the official journal of …
21
(
2012
)
5
,
pp. 957-967
Persistent link: https://www.econbiz.de/10009578726
Saved in:
2
Evaluating product search and recommender systems for E-commerce environments
Pu, Pearl
;
Chen, Li
;
Kumar, Pratyush
- In:
Electronic commerce research
8
(
2008
)
1/2
,
pp. 1-27
Persistent link: https://www.econbiz.de/10003728115
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