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type_genre:"Article in journal"
~person:"Fischer, Nils"
~subject:"Customer service"
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Harvard-Business-Manager : das Wissen der Besten
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Helden im Callcenter
Mahler, Nicolas
;
Niemeyer, Gero
;
Fischer, Nils
- In:
Harvard-Business-Manager : das Wissen der Besten
36
(
2014
)
9
,
pp. 64-71
Persistent link: https://www.econbiz.de/10010392072
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