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type_genre:"Article in journal"
~person:"Taylor, Phil"
~subject:"Callcenter"
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Taylor, Phil
Connell, Julia
11
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11
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9
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9
D'Cruz, Premilla
8
Koole, Ger M.
8
L'Ecuyer, Pierre
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7
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4
Broek, Diane van den
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Shen, Haipeng
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Örmeci, E. Lerzan
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New technology, work and employment
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Human relations
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Industrial relations journal
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Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
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The international journal of human resource management
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ECONIS (ZBW)
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1
"From boom to where?" : the impact of crisis on work and employment in Indian BPO
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
New technology, work and employment
29
(
2014
)
2
,
pp. 105-123
Persistent link: https://www.econbiz.de/10011291128
Saved in:
2
The experience of work in India's domestic call centre industry
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 436-452
Persistent link: https://www.econbiz.de/10009688495
Saved in:
3
Beneath the glass ceiling : explaining gendered role segmentation in call centres
Scholarios, Dora
;
Taylor, Phil
- In:
Human relations
64
(
2011
)
10
,
pp. 1291-1319
Persistent link: https://www.econbiz.de/10009373102
Saved in:
4
Gender, choice and constraint in call centre employment
Scholarios, Dora
;
Taylor, Phil
- In:
New technology, work and employment
25
(
2010
)
2
,
pp. 101-116
Persistent link: https://www.econbiz.de/10008905084
Saved in:
5
Indian call centres and business process outsourcing : a study in union formation
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
New technology, work and employment
24
(
2009
)
1
,
pp. 19-42
Persistent link: https://www.econbiz.de/10003822610
Saved in:
6
No passage to India? : initial responses of UK trade unions to call centre offshoring
Bain, Peter
;
Taylor, Phil
- In:
Industrial relations journal
39
(
2008
)
1
,
pp. 5-23
Persistent link: https://www.econbiz.de/10003690627
Saved in:
7
Call centre offshoring to India : the revenge of history?
Taylor, Phil
;
Bain, Peter
- In:
Labour & industry : a journal of the social and …
14
(
2004
)
3
,
pp. 15-38
Persistent link: https://www.econbiz.de/10002099671
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