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type_genre:"Article in journal"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Salespeople
1,689
Verkaufspersonal
1,689
Selling
627
Verkauf
627
Relationship marketing
440
B-to-B-Marketing
212
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Service quality
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Mitarbeiterbindung
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Führungsstil
86
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Agnihotri, Raj
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Wieseke, Jan
10
Chaker, Nawar N.
9
Alavi, Sascha
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7
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6
Habel, Johannes
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Terho, Harri
6
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5
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Lam, Son K.
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Pullins, Ellen
5
Udayana, Ida Bagus Nyoman
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4
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Haas, Alexander
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Hochstein, Bryan
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Zang, Zhimei
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3
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3
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Industrial marketing management : the international journal for industrial and high-tech firms
49
The journal of personal selling & sales management : JPSSM
40
The journal of business & industrial marketing
25
Journal of business research : JBR
21
Journal of the Academy of Marketing Science
20
Journal of personal selling & sales management
17
Journal of retailing and consumer services
17
Journal of marketing
11
Journal of service research : JSR
8
The service industries journal
8
Journal of business-to-business marketing
7
Journal of retailing
7
European journal of marketing : EJM
6
International journal of hospitality management
5
International journal of retail & distribution management
5
Journal of business ethics : JOBE
5
Marketing intelligence & planning
5
Asia Pacific journal of marketing and logistics
4
Journal of financial services marketing : JFSM
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of service research
4
Journal of strategic marketing
4
The journal of services marketing
4
Business horizons
3
European journal of marketing
3
International journal of logistics : research and applications
3
Journal of managerial issues : JMI
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Market : review for marketing theory and practice
3
Psychology & marketing
3
The international journal of bank marketing : IJBM
3
The journal of applied business research
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
Australasian marketing journal
2
International journal of bank marketing
2
International journal of commerce and management
2
International journal of contemporary hospitality management
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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International journal of services and operations management
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ECONIS (ZBW)
440
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91
How small enterprises manage unexpected customer requests in B2B sales
Hänninen, Kai
;
Muhos, Matti
;
Haapasalo, Harri
- In:
International journal of entrepreneurship and small …
44
(
2021
)
4
,
pp. 452-469
Persistent link: https://www.econbiz.de/10012798994
Saved in:
92
Avatar design of virtual salespeople : mitigation of recommendation conflicts
Lin, Yu-Ting
;
Doong, Her-Sen
;
Eisingerich, Andreas B
- In:
Journal of service research
24
(
2021
)
1
,
pp. 141-159
Persistent link: https://www.econbiz.de/10012426782
Saved in:
93
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
94
Engaging a product-focused sales force in solution selling : interplay of individual- and organizational-level conditions
Salonen, Anna
;
Terho, Harri
;
Böhm, Eva
;
Virtanen, Ari
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
1
,
pp. 139-163
Persistent link: https://www.econbiz.de/10012434091
Saved in:
95
Horses for courses : B2B salesperson performance : the role of their characteristics and promotion efforts
Akbari, Mohsen
;
Moradipour, Saeed
- In:
Middle East journal of management : MEJM
8
(
2021
)
4
,
pp. 297-318
Persistent link: https://www.econbiz.de/10012595002
Saved in:
96
Sales failure : a review and future research directions
McGowan, Phillip
- In:
International journal of logistics : research and …
24
(
2021
)
1
,
pp. 23-50
Persistent link: https://www.econbiz.de/10012424778
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97
Does managing customer accounts receivable impact customer relationships, and sales performance? : an empirical investigation
Singh, Ramendra Pratap
;
Singh, Ramendra
;
Mishra, Prashant
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012502649
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98
Influence of sales representative characteristics on customer purchase behaviour
Gautam, Shalini
;
Agarwal, Sakshi
;
Kumar, Utkarsh
- In:
International journal of business and emerging markets …
13
(
2021
)
1
,
pp. 89-106
Persistent link: https://www.econbiz.de/10012505514
Saved in:
99
The effect of honest and humble leadership on salesperson customer orientation
Ryan Kirkland, Julia C.
;
Edwards, Bryan D.
;
Flaherty, …
- In:
Journal of business research : JBR
130
(
2021
),
pp. 49-58
Persistent link: https://www.econbiz.de/10012544764
Saved in:
100
The role of customer entertainment in B2B sales strategy : comparative insights from professional buyers and salespeople
Oakley, Jared
;
Bush, Alan J.
;
Moncrief, William C.
; …
- In:
Industrial marketing management : the international …
92
(
2021
),
pp. 190-201
Persistent link: https://www.econbiz.de/10012491015
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