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type_genre:"Article in journal"
~subject:"Performance-Messung"
~subject:"United States"
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62
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Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
2
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Industrial marketing management : the international journal for industrial and high-tech firms
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Accountants robots in shared service centers : effects of the culture for innovation, work engagement and performance measurement system
Colombo, Valter Luís Barbieri
;
Beuren, Ilse Maria
- In:
The journal of business & industrial marketing
38
(
2023
)
12
,
pp. 2760-2771
Persistent link: https://www.econbiz.de/10014472617
Saved in:
2
Measuring internal service quality in business schools
Joshi, Pradeep
;
Chadha, Suresh Kumar
- In:
International journal of services and standards
11
(
2016
)
4
,
pp. 357-379
Persistent link: https://www.econbiz.de/10011687362
Saved in:
3
Do centers of excellence reduce health care costs? : evidence from the US veterans health administration centers for epilepsy
Kelly, Pamela
;
Chinta, Ravi
;
Privitera, Gregory
- In:
Global business and organizational excellence : a …
34
(
2014/15
)
6
,
pp. 18-29
Persistent link: https://www.econbiz.de/10011341441
Saved in:
4
An exploration of shared services agreements within US local television markets
Hull, Kevin
;
Coffey, Amy Jo
- In:
Journal of media business studies
12
(
2015
)
1/2
,
pp. 138-151
Persistent link: https://www.econbiz.de/10011519113
Saved in:
5
A glimpse behind a closed door : the long-term investment value of buy-side research and its effect on fund trades and performance
Rebello, Michael J.
;
Wei, Kelsey D.
- In:
Journal of accounting research
52
(
2014
)
3
,
pp. 775-815
Persistent link: https://www.econbiz.de/10010369796
Saved in:
6
Improving the performance of finance and accounting shared service centres
Owens, Andrew
- In:
Journal of payments strategy & systems
7
(
2013
)
3
,
pp. 250-261
Persistent link: https://www.econbiz.de/10010209576
Saved in:
7
Value creation through HR shared services : towards a conceptual framework
Meijerink, Jeroen
;
Bondarouk, Tanya
;
Looise, Jan Kees
- In:
Personnel review : a professional journal reporting new …
42
(
2013
)
2
,
pp. 154-175
Persistent link: https://www.econbiz.de/10009718461
Saved in:
8
Value creation through HR shared services : towards a conceptual framework
Meijerink, Jeroen
;
Bondarouk, Tanya
;
Looise, Jan Kees
- In:
Personnel review : a professional journal reporting new …
42
(
2013
)
1
,
pp. 83-104
Persistent link: https://www.econbiz.de/10009718506
Saved in:
9
Examining the relationship between internal service quality aand its dimensions, and internal customer satisfaction
Jun, Minjoon
;
Cai, Shaohan
- In:
Total quality management & business excellence : an …
21
(
2010
)
1/2
,
pp. 205-223
Persistent link: https://www.econbiz.de/10003957191
Saved in:
10
Implications of service processes outsourcing on firm value
Lee, Ruby P.
;
Kim, Daekwan
- In:
Industrial marketing management : the international …
39
(
2010
)
5
,
pp. 853-861
Persistent link: https://www.econbiz.de/10008737499
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