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type_genre:"Aufsatz im Buch"
~person:"Ates, Zelal"
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Theorie und Praxis des Dienstleistungsmarketing : aktuelle Konzepte und Entwicklungen
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Der Einfluss von Rollenstress auf die Arbeitsleistung von Kundenkontaktmitarbeitern : ein personenspezifisches Phänomen
Volz, Julian
;
Büttgen, Marion
;
Ates, Zelal
;
Schumann, …
- In:
Theorie und Praxis des Dienstleistungsmarketing : …
,
(pp. 167-187)
.
2013
Persistent link: https://www.econbiz.de/10009759343
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