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type_genre:"Case study"
~isPartOf:"Human relations"
~isPartOf:"International journal of hospitality management"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
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Search: subject_exact:"KPI (Key performance indicator)"
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Performance measurement
63
Performance-Messung
63
Hotel industry
42
Hotellerie
42
Firm performance
29
Unternehmenserfolg
29
Customer satisfaction
9
Dienstleistungsqualität
9
Hotel performance
9
Kundenzufriedenheit
9
Service quality
9
Performance
8
Beziehungsmarketing
7
Hospital
7
Krankenhaus
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Relationship marketing
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Balanced Scorecard
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Balanced scorecard
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Gastgewerbe
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Hospitality
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Hospitality industry
6
Performance management
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Performance-Management
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Arbeitsverhalten
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Consumer behaviour
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Financial performance
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Hotel
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Human Resource Management
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Konsumentenverhalten
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Personalmanagement
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Quality management
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Qualitätsmanagement
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Strategic management
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Strategisches Management
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Sustainability
4
Work behaviour
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Arbeitsleistung
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Bibliometrics
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Brand management
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Article
63
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Case study
Article in journal
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Aufsatz in Zeitschrift
63
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English
63
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Sainaghi, Ruggero
4
Assaf, A. Georges
3
Baggio, Rodolfo
3
Elbanna, Said
3
Josiassen, Alexander
3
Phillips, Paul
3
D'Angella, Francesca
2
Galetzka, Mirjam
2
Hodari, Demian
2
Kamel, Hany
2
Kim, Woo Gon
2
Mauri, Aurelio
2
Molina Azorín, José Francisco
2
Pereira-Moliner, Jorge
2
Pruyn, Ad
2
Ren, Shuang
2
Tarí, Juan José
2
Turner, Michael J.
2
Woo, Linda
2
Xie, Karen L.
2
Abbott, JéAnna Lanza
1
Abdel-Maksoud, Ahmed
1
Al-Hajri, Abdullah
1
Albayrak, Tahir
1
Alcántara-Pilar, Juan Miguel
1
Altin, Mehmet
1
Alves, Helena
1
Aubke, Florian
1
Ayoun, Baker
1
Babalola, Mayowa T.
1
Barker, James R.
1
Barrio-García, Salvador del
1
Beldona, Srikanth
1
Bernard, Shaniel
1
Blal, Inès
1
Brochado, Ana
1
Brymer, Robert A.
1
Bufquin, Diego
1
Cabantous, Laure
1
Carlbäck, Mats
1
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Human relations
International journal of hospitality management
International journal of production research
158
The international journal of productivity and performance management : IJPPM
146
International journal of production economics
120
Public performance & management review
110
Benchmarking : an international journal ; BIJ
101
International journal of productivity and quality management : IJPQM
90
Journal of business research : JBR
90
The international journal of productivity and performance management
78
Omega : the international journal of management science
76
Measuring business excellence : the journal of organizational performance management
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
European journal of operational research : EJOR
60
International journal of quality & reliability management
54
Journal of management accounting research : JMAR
51
International journal of business excellence
50
Management accounting research
50
International journal of business performance management
49
Journal of business ethics : JOBE
49
Industrial marketing management : the international journal for industrial and high-tech firms
48
International journal of services and operations management
48
The service industries journal
48
Business process management journal
47
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
47
The journal of alternative investments
46
International journal of logistics systems and management
44
Journal of banking & finance
44
International public management journal
42
Public management review
42
International journal of project management : the journal of The International Project Management Association
41
Total quality management & business excellence
41
The journal of portfolio management : JPM
40
The accounting review : a publication of the American Accounting Association
39
Supply chain management : an international journal
38
Tourism management : research, policies, practice
37
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
36
Advances in management accounting : a research annual
35
Cogent business & management
35
Journal of accounting & organizational change
35
Management science : journal of the Institute for Operations Research and the Management Sciences
35
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ECONIS (ZBW)
63
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1
Unveiling the potential of hotel mergers : a hybrid DEA approach for optimizing sector-wide performance in the hospitality industry
Oukil, Amar
;
Kennedy, Rowan Elodie
;
Al-Hajri, Abdullah
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457794
Saved in:
2
Should I admit my wrongdoings? : examining stealing thunder in the context of performance evaluations
Guchait, Priyanko
;
Guzzo, Renata Fernandes
;
Wang, Xingyu
; …
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014487562
Saved in:
3
Cross-dimensional measures of asset lightness and fee orientation in lodging groups
Lussi, Sonja
;
Masset, Philippe
;
Weisskopf, Jean-Philippe
; …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014282482
Saved in:
4
Supplier innovativeness in supply chain integration and sustainable performance in the hotel industry
Espino-Rodríguez, Tomás F.
;
Taha, Mahmoud Gebril
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013266164
Saved in:
5
The role of financial performance of Eurostoxx listed hotel companies in determining CEO compensation
Fullana, Olga
;
Priego de la Cruz, Alba María
;
Toscano, …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255938
Saved in:
6
Measuring the effect of infectious disease-induced uncertainty on hotel room demand : a longitudinal analysis of U.S. hotel industry
Ozdemir, Ozgur
;
Kizildag, Murat
;
Dogru, Tarik
; …
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209258
Saved in:
7
The effectiveness of value- and calculation-based management controls in hotels
Monteiro, Januário
;
Malagueño, Ricardo
;
Lunkes, …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185208
Saved in:
8
Developing ambidexterity through quality management and their effects on performance
Pertusa-Ortega, Eva M.
;
Tarí, Juan José
; …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425201
Saved in:
9
Exploring the links among corporate social responsibility, reputation, and performance from a multi-dimensional perspective
González-Rodríguez, M. Rosario
;
Díaz-Fernández, M. …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013328065
Saved in:
10
How do dynamic capabilities explain hotel performance?
Pereira-Moliner, Jorge
;
Molina Azorín, José Francisco
; …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013198480
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