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type_genre:"Case study"
~subject:"Retail trade"
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Retail trade
Dienstleistungsqualität
155
Service quality
155
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27
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24
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Auh, Seigyoung
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Blankson, Charles
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Chadha, S. K.
1
Crawford, John C.
1
Faltlhauser, Oliver
1
Fisher, Michelle
1
Haddad, Abeer
1
Inaba, Tatsuya
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Kagermeier, Andreas
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International journal of services and standards
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International journal of services technology and management
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Journal of business research : JBR
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Journal of retailing and consumer services
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ECONIS (ZBW)
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1
Impact of positioning strategies on service firm performance
Blankson, Charles
;
Crawford, John C.
- In:
Journal of business research : JBR
65
(
2012
)
3
,
pp. 311-316
Persistent link: https://www.econbiz.de/10009507209
Saved in:
2
The perceived autonomy-perceived service climate relationship : the contingency effect of store-level tenure diversity
Auh, Seigyoung
;
Mengüç, Bülent
;
Fisher, Michelle
; …
- In:
Journal of retailing and consumer services
18
(
2011
)
6
,
pp. 509-520
Persistent link: https://www.econbiz.de/10009375657
Saved in:
3
Service quality measurement and its implications : a case study of Vishal Mega Mart
Singh, Harvinder
;
Chadha, S. K.
;
Rishi, Bikramjit
- In:
International journal of services and standards
6
(
2010
)
2
,
pp. 150-169
Persistent link: https://www.econbiz.de/10008757353
Saved in:
4
Service performance improvement by using RFID-enabled goods traceability data : a case study
Inaba, Tatsuya
;
Miyazaki, Shigenobu
- In:
International journal of services technology and management
14
(
2010
)
4
,
pp. 310-325
Persistent link: https://www.econbiz.de/10008935940
Saved in:
5
Stadtverkehr: Spannungsfelder, Konzepte und Lösungsansätze : verkehrsgeographische Fallstudien zu einem gesellschaftspolitischen Dauerbrenner
Faltlhauser, Oliver
(
ed.
);
Kagermeier, Andreas
(
contributor
)
-
2000
Persistent link: https://www.econbiz.de/10001495129
Saved in:
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