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type_genre:"Collection of articles written by one author"
~isPartOf:"Journal of air transport management"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Sammlung"
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Dienstleistungsqualität
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Collection of articles written by one author
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Arslan, Seda
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Chen, Chun-der
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Ku, Edward C. S.
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Journal of air transport management
The journal of services marketing
15
Journal of retailing and consumer services
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The service industries journal
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Journal of business research : JBR
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International journal of hospitality management
10
Services marketing quarterly
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Journal of hospitality marketing & management
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Journal of service management
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Journal of service research : JSR
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Managing service quality : MSQ ; an international journal
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International journal of contemporary hospitality management
5
Journal of travel and tourism marketing
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Service business
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The international review of retail, distribution and consumer research
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International journal of services and operations management
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of retailing
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Psychology & marketing
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Betriebs-Berater : BB
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Economie et statistique
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HMD : Praxis der Wirtschaftsinformatik
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History of retailing and consumption
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Information systems management
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Journal of decision systems
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Technological forecasting & social change : an international journal
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European journal of marketing : EJM
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European retail research
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Harvard-Business-Manager : das Wissen der Besten
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International journal of business information systems : IJBIS
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International journal of quality and service sciences
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International journal of retail and distribution management
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Assessing the self-service technology usage of Y-Generation in airline services
Gures, Nuriye
;
Inan, Hilal
;
Arslan, Seda
- In:
Journal of air transport management
71
(
2018
),
pp. 215-219
Persistent link: https://www.econbiz.de/10011902741
Saved in:
2
Fitting facilities to self-service technology usage : evidence from kiosks in Taiwan airport
Ku, Edward C. S.
;
Chen, Chun-der
- In:
Journal of air transport management
32
(
2013
),
pp. 87-94
Persistent link: https://www.econbiz.de/10010127320
Saved in:
3
Determinants of passengers' choice of airline check-in services : a case study of American, Australian, Korean, and Taiwanese passengers
Lu, Jin-long
;
Choi, Jung Kyu
;
Tseng, Wen-chun
- In:
Journal of air transport management
17
(
2011
)
4
,
pp. 249-252
Persistent link: https://www.econbiz.de/10009408983
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