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type_genre:"Glossar enthalten"
~subject:"Business process management"
~subject:"Efficiency"
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Quality management : creating and sustaining organizational effectiveness
Summers, Donna C. S.
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2005
Persistent link: https://www.econbiz.de/10002144251
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Transforming corporate performance : measuring and managing the drivers of business success
Milgate, Michael
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2004
Persistent link: https://www.econbiz.de/10001791062
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