Perea-Khalifi, David; Irimia‑Diéguez, Ana I.; … - In: Financial innovation : FIN 10 (2024), pp. 1-32
Purpose: This study aims to identify which determinants are responsible for impact‑ ing the user experience of three peer-to-peer (P2P) payment services in the Spanish market. Design/methodology/approach: A sample of all online reviews (n=16,048) pub‑ lished in Google Play of three paytech...