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type_genre:"Graue Literatur"
~subject:"Kundenservice"
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Search: subject_exact:"Multikanalvertrieb"
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Services im Omnichannel Handel : eine kundenorientierte Sichtweise
Rock, Stefan
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2017
Persistent link: https://www.econbiz.de/10011880188
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An information stock model of customer behavior in multichannel customer support services
Netessine, Serguei
;
Jerath, Kinshuk
;
Kumar, Anuj
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2014
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Rev. vers. of 2014/06/TOM
Persistent link: https://www.econbiz.de/10010485731
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An information stock model of customer behavior in multichannel customer support services
Jerath, Kinshuk
;
Kumar, Anuj
;
Netessine, Serguei
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2014
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Rev. vers. of 2012/73/TOM
Persistent link: https://www.econbiz.de/10010387780
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