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type_genre:"Lehrbuch"
~person:"Fitzsimmons, James A."
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Service management : operations, strategy, information technology
Fitzsimmons, James A.
;
Fitzsimmons, Mona J.
;
Bordoloi, …
-
2014
-
8. ed., internat. ed.
Persistent link: https://www.econbiz.de/10013547446
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Service management : operations, strategy, information technology
Fitzsimmons, James A.
;
Fitzsimmons, Mona J.
-
2011
-
Seventh Edition, International Edition
Persistent link: https://www.econbiz.de/10013469176
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Service management : operations, strategy, and information technology
Fitzsimmons, James A.
;
Fitzsimmons, Mona J.
-
2004
-
4. ed., internat. ed.
Persistent link: https://www.econbiz.de/10001775518
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