Milwood, Pauline A.; Crick, Anne P. - In: Journal of Tourism, Heritage & Services Marketing 7 (2021) 1, pp. 23-32
Purpose: The COVID-19 (SARS-CoV-2) global pandemic forced hospitality and tourism service providers to respond by pivoting business models in line with governmental restrictions to curb the spread of the virus. This paper explores the online responsiveness of tourism-affiliated culinary service...