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type_genre:"Reprint"
~person:"Huang, Li-chun"
~person:"Loveman, Gary W."
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Search: subject_exact:"Verbraucherzufriedenheit"
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Customer satisfaction
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Kundenzufriedenheit
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Beziehungsmarketing
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Huang, Li-chun
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Harvard business review : HBR
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Strategic information systems ; Vol. 3
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The factors influence suppliers satisfaction of green supply chain management systems in Taiwan
Ko, Hsiu-chia
;
Tseng, Fan-chuan
;
Yin, Chun-po
;
Huang, …
-
2010
Persistent link: https://www.econbiz.de/10003911085
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2
Putting the service-profit chain to work
Heskett, James L.
;
Jones, Thomas O.
;
Loveman, Gary W.
; …
- In:
Harvard business review : HBR
86
(
2008
)
7/8
,
pp. 118-129
Persistent link: https://www.econbiz.de/10003736022
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