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type_genre:"Sammelwerk"
~isPartOf:"International journal of services, economics and management"
~isPartOf:"Journal of service management"
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Dienstleistungsqualität
7
Service quality
7
Betriebliche Wertschöpfung
2
Beziehungsmarketing
2
Dienstleistung
2
Dienstleistungssektor
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Dienstleistungsmanagement
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Dienstleistungsmarketing
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Digitale Dienste
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Emerging economies
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Geschäftsmodell
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Kundenintegration
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Kundenservice
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Leistungsbündel
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Lieferantenmanagement
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Management control system
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New Economy
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New economy
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Quality management
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Qualitätsmanagement
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Schwellenländer
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Service management
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Services marketing
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Success factor
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Supplier relationship management
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Technischer Fortschritt
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Sammelwerk
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169
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Jaakkola, Elina
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QUIS <11, 2009, Wolfsburg>
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QUIS <13, 2013, Karlstad>
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International journal of services, economics and management
Journal of service management
Beiträge zur Hochschulpolitik
10
The service industries journal
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
3
Sage library in marketing
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A National Bureau of Economic Research conference report
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Allokation im marktwirtschaftlichen System
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Beiträge zum Gesundheitsmanagement
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ECON PhD dissertations
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International journal of internet and enterprise management : IJIEM
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Journal of revenue and pricing management
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Premier reference source
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Projekt Qualitätssicherung
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Quality management journal : QMJ
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Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
2
Schriften zu Tourismus und Freizeit
2
The TQM journal : the international review of organizational improvement
2
Wandel und Kontinuität in Organisationen
2
Wissenschaft & Praxis
2
Advances in business information systems and analytics (ABISA) book series
1
Advances in hospitality, tourism, and the services industry (AHTSI) book series
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Advances in regulatory economics
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Annals of operations research
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Arbeitsbericht IBR
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Arbeitspapier / CHE, Centrum für Hochschulentwicklung <Gütersloh>
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1
Arbeitspapiere der Wirtschaftswissenschaftlichen Fakultät
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Berliner Schriften zu modernen Integrationsarchitekturen
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Bildung und Arbeitswelt
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Bridging tourism theory and practice
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Business issues, competition and entrepreneurship
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ECONIS (ZBW)
7
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1
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
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2
Special issue: Service imperatives in the new economy : enhancing customer experience
Mathew, P. V.
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010432133
Saved in:
3
The International Research Symposium on Service Excellence in Management (QUIS)
Edvardsson, Bo
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010405229
Saved in:
4
Special issue: Service-centric models, platforms and technologies
Kryvinska, Natalia
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010428267
Saved in:
5
Special issue: Management control systems and service operations
Agbejule, Adebayo
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009404708
Saved in:
6
Special issue: Service quality management in developing and newly industrialised nations
Oi, Keng-Boon
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10008809799
Saved in:
7
QUIS 11 : moving forward with service quality
Stauss, Bernd
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008656281
Saved in:
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