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type_genre:"Thesis"
~person:"Machado, Maria João Cardoso Vieira"
~type_genre:"Article in journal"
~type_genre:"Reprint"
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Balanced Scorecard
5
Balanced scorecard
5
Performance measurement
5
Performance-Messung
5
balanced scorecard
5
Hotel industry
4
Hotellerie
4
hotel features
4
hotel industry
4
BSC
3
contingency variables
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performance evaluation methods
3
tableau de bord
3
Preismanagement
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Pricing strategy
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Tableau de Bord
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hotel price
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performance evaluation tools
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Contingency theory
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Customer satisfaction
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Dienstleistungsqualität
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Dienstleistungssektor
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Firm performance
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Knowledge transfer
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Kontingenztheorie
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Kundenzufriedenheit
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Management
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Nachhaltige Entwicklung
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Service industry
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Service quality
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Sustainable development
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Unternehmenserfolg
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Wissenstransfer
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customer expectations
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customer satisfaction
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expectation confirmation paradigm
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knowledge dissemination
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resistance to change
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sustainable management
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Machado, Maria João Cardoso Vieira
Norton, David P.
10
Lueg, Rainer
8
Humphreys, Kerry A.
6
Kaplan, Robert S.
6
Madsen, Dag Øivind
6
Rantanen, Hannu
6
Ukko, Juhani
6
Albright, Thomas L.
5
Burgess, Christopher M.
5
Elbanna, Said
5
Hoque, Zahirul
5
Islam, Majidul
5
Mitropoulos, Sarandis
5
Quezada, Luis E.
5
Russell, Randall H.
5
Ahn, Heinz
4
Aravamudhan, Suhanya
4
Bassen, Alexander
4
Bremser, Wayne G.
4
Fatima, Tahniyath
4
Jusoh, Ruzita
4
Körnert, Jan
4
Mitchell, Falconer
4
Oyewo, Babajide Michael
4
Pekkola, Sanna
4
Reckers, Philip M. J.
4
Roberts, Michael L.
4
Schaltegger, Stefan
4
Yang, Yi-feng
4
Agostino, Deborah
3
Anbalagan Krishnan
3
Baird, Kevin
3
Baxter, Jane
3
Becker, Wolfgang
3
Birnberg, Jacob G.
3
Busco, Cristiano
3
Cheng, Mandy Man-sum
3
Dimovski, Vlado
3
Dinçer, Hasan
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International journal of applied management science
1
International journal of business innovation and research
1
International journal of procurement management
1
International journal of productivity and quality management : IJPQM
1
International journal of services and operations management : IJSOM
1
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ECONIS (ZBW)
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1
Tableau de bord and balanced scorecard : knowledge dissemination in the hotel industry
Machado, Maria João Cardoso Vieira
;
Nunes, Catarina Rosa
- In:
International journal of productivity and quality …
37
(
2022
)
2
,
pp. 246-259
Persistent link: https://www.econbiz.de/10013448946
Saved in:
2
Performance evaluation methods in the services sector : empirical study in hotels
Machado, Maria João Cardoso Vieira
;
Nunes, Catarina Rosa
- In:
International journal of services and operations …
37
(
2020
)
2
,
pp. 220-240
Persistent link: https://www.econbiz.de/10012521922
Saved in:
3
Determinants of customer satisfaction : empirical study in hotels
Machado, Maria João Cardoso Vieira
- In:
International journal of applied management science
11
(
2019
)
2
,
pp. 91-112
Persistent link: https://www.econbiz.de/10012035828
Saved in:
4
Contingent variables to the price charged by hotels
Machado, Maria João Cardoso Vieira
- In:
International journal of procurement management
12
(
2019
)
3
,
pp. 258-275
Persistent link: https://www.econbiz.de/10012060867
Saved in:
5
Sustainable management methods: performance assessment in large companies
Machado, Maria João Cardoso Vieira
;
Fortunato, Joana …
- In:
International journal of business innovation and research
16
(
2018
)
4
,
pp. 471-485
Persistent link: https://www.econbiz.de/10011956241
Saved in:
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