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type_genre:"Thesis"
~person:"Wallace, Elaine"
~type_genre:"Article in journal"
~type_genre:"Book section"
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Personal banking
4
Privatkundengeschäft
4
Ireland
3
Irland
3
Customer service
2
Kundenservice
2
Arbeitsleistung
1
Arbeitsverhalten
1
Bank
1
Bank employees
1
Bankberufe
1
Befragung
1
Brand image
1
Brand management
1
Business ethics
1
Cluster analysis
1
Clusteranalyse
1
Dienstleistungsqualität
1
Employee retention
1
Food retailing
1
Interview
1
Job performance
1
Lebensmitteleinzelhandel
1
Leistungsmotivation
1
Markenführung
1
Markenimage
1
Mitarbeiterbindung
1
Service quality
1
Unternehmensethik
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Work behaviour
1
Work motivation
1
brand orientation
1
cluster analysis
1
employee survey
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in-depth interviews
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values
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Article
4
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Thesis
Article in journal
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4
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English
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Wallace, Elaine
Leichtfuß, Reinhold
10
Narteh, Bedman
7
Mankila, Merja
6
Oehler, Andreas
6
Consoli, Davide
5
Durkin, Mark
5
Knüfermann, Markus
5
Paul, Stephan
5
Rudolf, Markus
5
Stein, Stefan
5
Al-Hawari, Mohd Ahmad
4
Ashill, Nicholas J.
4
Blankson, Charles
4
Burgstaller, Johann
4
Cocca, Teodoro D.
4
Cutcher, Leanne
4
De Chernatony, Leslie
4
Dimitriadis, Sergios
4
Gera, Rajat
4
Jham, Vimi
4
Kaltofen, Daniel
4
Kleimeier, Stefanie
4
Rodeia, Pedro
4
Sander, Harald
4
Stettler, Roger
4
Tilmes, Rolf
4
Waschiczek, Walter
4
Berger, Sven C.
3
Buil, Isabel
3
Bühler, Wilhelm
3
Carlin, Bruce Ian
3
Chang, Chuen-ping
3
Devesh, Sonal
3
Gensler, Sonja
3
Gibbs, Tanya
3
Gropp, Reint
3
Gupta, Priyanshi
3
Hackethal, Andreas
3
Heinemann, Friedrich
3
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Published in...
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Journal of business ethics : JOBE
1
Journal of marketing management : MM
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
The international journal of bank marketing : IJBM
1
Source
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ECONIS (ZBW)
4
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1
Brand orientation and brand values in retail banking
Wallace, Elaine
;
Buil, Isabel
;
De Chernatony, Leslie
- In:
Journal of marketing management : MM
29
(
2013
)
9/10
,
pp. 1007-1029
Persistent link: https://www.econbiz.de/10010194419
Saved in:
2
Within-role, extra-role and anti-role behaviours in retail banking
Wallace, Elaine
;
De Chernatony, Leslie
;
Buil, Isabel
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
6
,
pp. 470-488
Persistent link: https://www.econbiz.de/10009388898
Saved in:
3
How leadership and commitment influence bank employees’ adoption of their bank’s values
Wallace, Elaine
;
De Chernatony, Leslie
;
Buil, Isabel
- In:
Journal of business ethics : JOBE
101
(
2011
)
3
,
pp. 397-414
Persistent link: https://www.econbiz.de/10009272437
Saved in:
4
Service employee performance : its components and antecedents
Wallace, Elaine
;
De Chernatony, Leslie
- In:
Journal of relationship marketing : innovations & …
8
(
2009
)
2
,
pp. 82-102
Persistent link: https://www.econbiz.de/10003857822
Saved in:
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