//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
type_genre:"Working Paper"
~subject:"Crisis management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"After-Sales-Management"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Crisis management
Customer service
80
Kundenservice
80
Beziehungsmarketing
16
Relationship marketing
16
Theorie
16
Theory
16
Deutschland
14
Germany
14
Consumer behaviour
13
Konsumentenverhalten
13
E-commerce
10
Electronic Commerce
10
USA
9
United States
9
Online retailing
8
Online-Handel
8
Dienstleistungsqualität
7
Service quality
7
Customer satisfaction
5
Kundenzufriedenheit
5
Lieferantenmanagement
5
Schweiz
5
Supplier relationship management
5
Switzerland
5
Beschwerdemanagement
4
Brand management
4
Call centre
4
Callcenter
4
Complaint management
4
Einzelhandel
4
Markenführung
4
Retail trade
4
Agency theory
3
Bundling strategy
3
Dienstleistung
3
Handelsmarketing
3
Krisenmanagement
3
Kundendienst
3
Leistungsbündel
3
more ...
less ...
Type of publication
All
Book / Working Paper
3
Type of publication (narrower categories)
All
Working Paper
Arbeitspapier
3
Graue Literatur
3
Non-commercial literature
3
Language
All
German
2
English
1
Author
All
Grunwald, Guido
3
Standop, Dirk
2
Published in...
All
Beiträge des Fachbereichs Wirtschaftswissenschaften der Universität Osnabrück
3
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Verhaltenswissenschaftliche Analyse des Händlereinflusses auf die Produktkrisenbewältigung : ein Vergleich direkter und indirekter Effekte
Grunwald, Guido
-
2008
Persistent link: https://www.econbiz.de/10003722980
Saved in:
2
Die Rolle von Händlern bei der Produktkrisenbewältigung : Diskussion empirischer Befunde
Standop, Dirk
;
Grunwald, Guido
-
2008
Persistent link: https://www.econbiz.de/10003722984
Saved in:
3
Brand erosion and product harm crises : the moderating role of intermediaries
Standop, Dirk
;
Grunwald, Guido
-
2008
Persistent link: https://www.econbiz.de/10003722985
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->