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~accessRights:"free"
~isPartOf:"Discussion paper / NHH, Department of Economics"
~isPartOf:"Working paper / International University in Germany, School of Business Administration"
~type_genre:"Hochschulschrift"
~type_genre:"Working Paper"
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Pay and performance in a call centre : principals and agents or principally angels?
Aarbu, Karl Ove
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Torsvik, Gaute
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2007
Persistent link: https://www.econbiz.de/10003586177
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Der Einfluß von persönlicher Kommunikation auf Kundenzufriedenheit, Kundenbindung und Involvement : Design und Ergebnisse einer empirischen Studie im privaten Strommarkt
Wangenheim, Florian von
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2001
Persistent link: https://www.econbiz.de/10013441013
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