//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"free"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Psychology & marketing"
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Gefühl"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
9
Emotion
9
Konsumentenverhalten
9
Beziehungsmarketing
2
Perception
2
Relationship marketing
2
Signalling
2
Wahrnehmung
2
signaling theory
2
Advertising
1
Advertising effects
1
Anlageverhalten
1
Behavioural finance
1
Beschwerdemanagement
1
Brand management
1
Complaint management
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Creativity
1
Customer integration
1
Customer service
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Experiment
1
Familienunternehmen
1
Family business
1
Intelligence
1
Intelligenz
1
Internet marketing
1
Kreativität
1
Kundenintegration
1
Kundenservice
1
Kundenzufriedenheit
1
Markenführung
1
Meta-Analyse
1
Meta-analysis
1
Music
1
Musik
1
Nachhaltige Entwicklung
1
more ...
less ...
Online availability
All
Free
Undetermined
11
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Cusin, Julien
1
Flacandji, Michaël
1
Lunardo, Renaud
1
Published in...
All
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Psychology & marketing
Journal of Asian finance, economics and business : JAFEB
5
Cogent business & management
3
Administrative Sciences : open access journal
2
Global business and finance review
2
International journal of management innovation systems : IJMIS
2
Adapting to the future : how digitalization shapes sustainable logistics and resilient supply chain management
1
Applied economic analysis : AEA
1
Birkbeck working papers in economics and finance : BWPEF
1
Bizinfo (Blace) : časopis iz oblasti ekonomije menadžmenta i informatike
1
Business ethics and leadership : BEL
1
Business research
1
CEB working paper / Université Libre de Bruxelles, Solvay Brussels School of Economics and Management, Centre Emile Bernheim
1
Consumer behavior review : CBR
1
Discussion paper series / IZA
1
Enlightening tourism : ET ; a pathmaking journal
1
European journal of management and business economics : EJM&BE
1
Financial markets, institutions and risks : FMIR
1
Foundations of Management : the journal of Warsaw University of Technology
1
Health care management science : a new journal serving the international health care management community
1
IAAEU discussion paper series in economics
1
IACM 24th Annual Conference Paper
1
International journal of consumer studies
1
International journal of management, economics and social sciences : IJMESS
1
International journal of quality innovation
1
Journal of business logistics
1
Journal of industrial engineering and management : JIEM
1
Journal of industrial engineering international
1
Journal of management science and engineering
1
Journal of tourism, sustainability and well-being
1
Management revue : socio-economic studies
1
Maritime business review
1
Organizations and markets in emerging economies
1
Pakistan journal of commerce and social sciences
1
Rajagiri management journal
1
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
1
Service business
1
Technology audit and production reserves
1
Thailand and the world economy
1
The Asian Journal of Shipping and Logistics
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
When and why signaling frontline employee inexperience can prove to be an asset : effects on consumer forgiveness for service failure
Flacandji, Michaël
;
Cusin, Julien
;
Lunardo, Renaud
- In:
Psychology & marketing
40
(
2023
)
12
,
pp. 2728-2742
Persistent link: https://www.econbiz.de/10014432547
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->