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~accessRights:"free"
~person:"Borchert, Margret"
~person:"Heger, Günther"
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Der Einfluss dienstleistungsspezifischer Kompetenzen auf Erfolgsfaktoren des operativen Service-Geschäftes : eine Analyse technischer Dienstleistungsarbeit am Beispiel des deutsche...
Bienzeisler, Bernd
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2016
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