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~accessRights:"free"
~person:"Martín-Santana, Josefa D."
~subject:"Altruismus"
~subject:"Blood service"
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Altruismus
Blood service
Blood donation
2
Blutspendedienst
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Anticipated emotions
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Barriers
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Customer satisfaction
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Martín-Santana, Josefa D.
Lacetera, Nicola
15
Macis, Mario
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8
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Health care management science : a new journal serving the international health care management community
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International review on public and non-profit marketing
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ECONIS (ZBW)
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Blood donation barriers : how does donor profile affect them?
Romero-Domínguez, Laura
;
Martín-Santana, Josefa D.
; …
- In:
International review on public and non-profit marketing
19
(
2022
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10013268065
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2
The influence of service quality and anticipated emotions on donor loyalty : an empirical analysis in blood centres in Spain
Martín-Santana, Josefa D.
;
Melián-Alzola, Lucía
- In:
Health care management science : a new journal serving …
25
(
2022
)
4
,
pp. 623-648
Persistent link: https://www.econbiz.de/10013483716
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