Szwajca, Danuta - In: Foundations of Management : the journal of Warsaw … 14 (2022) 1, pp. 37-50
, primarily the need to make purchases remotely. Consequently, consumers have been forced to use digital communication channels … communication and service channels? The article also indicates the requirements and expectations of consumers with regard to digital … did not significantly change the preferences of Polish consumers regarding the use of digital communication and service …