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~accessRights:"free"
~subject:"Deutschland"
~subject:"Kundenmanagement"
~type_genre:"Sammelwerk"
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Kundenmanagement
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Berger, Axel
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Breitner, Michael H.
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Jerger, Christina
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Kosch, Lubov
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Wiedmann, Klaus-Peter
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Gottfried Wilhelm Leibniz Universität Hannover
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ECONIS (ZBW)
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The evolution of customer relationships in game contexts : an empirical examination of design dimensions, processes, and social dynamics in large-scale networks
Berger, Axel
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2019
Persistent link: https://www.econbiz.de/10012163657
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2
Emotions in service recovery encounters
Jerger, Christina
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2017
Persistent link: https://www.econbiz.de/10011731104
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3
Contributions to the selection and implementation of standard software for CRM and electronic invoicing
Kosch, Lubov
-
2015
Customer
relationship
management
, system selection, electronic invoice processes, structural equation modeling, DeLone …
Persistent link: https://www.econbiz.de/10011441909
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