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ES-QUAL model and customer satisfaction in online banking : evidence from multivariate analysis techniques
Ahmed, Rizwan Raheem
;
Romeika, Giedrius
;
Kauliene, Raimonda
- In:
Oeconomia Copernicana
11
(
2020
)
1
,
pp. 59-93
Persistent link: https://www.econbiz.de/10012230544
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