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Search: subject:"Justice"
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Justice
24
Gerechtigkeit
22
Consumer behaviour
16
Customer satisfaction
16
Konsumentenverhalten
16
Kundenzufriedenheit
16
Dienstleistungsqualität
14
Service quality
14
Beziehungsmarketing
11
Relationship marketing
11
Beschwerdemanagement
10
Complaint management
10
Organizational behaviour
8
Verhalten in Organisationen
8
Customer service
7
Kundenservice
7
Einzelhandel
6
Retail trade
6
Service recovery
6
Viral marketing
6
Virales Marketing
6
Arbeitsverhalten
5
Emotion
5
Work behaviour
5
Distributive justice
4
Online retailing
4
Online-Handel
4
Procedural justice
4
Verteilungsgerechtigkeit
4
Customer integration
3
Interactional justice
3
Kundenintegration
3
Mobile communications
3
Mobilkommunikation
3
Perceived justice
3
Perception
3
Social relations
3
Soziale Beziehungen
3
Trust
3
Wahrnehmung
3
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Article
36
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36
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36
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English
36
Author
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Gohary, Ali
2
Hamzelu, Bahman
2
Harun, Ahasan
2
Mertens, Willem
2
Recker, Jan
2
Rokonuzzaman, Md
2
Abdelmoety, Ziad Hassan
1
Agag, Gomaa
1
Aksoy, Nilsah Cavdar
1
Aliedan, Meqbel
1
Alizadeh, Hamid
1
Alyahya, Mansour Abdullah
1
Ammari, Nedra Bahri
1
Asante, Daniel
1
Asante, Eric Adom
1
Baumann, Chris
1
Bhatnagar, Roopali
1
Bilgihan, Anil
1
Borau, Sylvie
1
Chebat, Jean-Charles
1
Chen, Ke
1
Chen, Tom
1
Chen, Yu-Chen
1
Cheng, Peng
1
Chong, Chooi Ling
1
Chu, Wujin
1
Claye-Puaux, Sophie
1
Craig, Adam W.
1
Dwivedi, Yogesh Kumar
1
Feng, Changyuan
1
Gaucher, Benoît
1
Guan, Zhenzhong
1
Gul-E-Rana
1
Han, Mingyan
1
Hanzaee, Kambiz Heidarzadeh
1
Hardesty, David M.
1
Ho, Ting Hin
1
Hsu, Yen-Chen
1
Hu, Enhua
1
Ismagilova, Elvira
1
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Journal of retailing and consumer services
Journal of business ethics : JOBE
145
SpringerLink / Bücher
127
Journal of business research : JBR
119
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
95
Journal of Business Ethics
91
Journal of economic behavior & organization : JEBO
76
Journal of management & organization : JMO
76
World Bank E-Library Archive
76
Journal of business ethics : JBE
72
Discussion paper / Centre for Economic Policy Research
67
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
67
Springer eBook Collection
63
International journal of human resource management
62
Academy of Management journal : AMJ
61
International journal of hospitality management
52
International Journal of Social Economics
49
Politics, Philosophy & Economics
48
Discussion papers / CEPR
47
Feminist economics
47
Edward Elgar E-Book Archive
46
European management journal
44
Journal of business and psychology
44
Management research review
44
International review of law and economics
43
Leadership & organization development journal
43
Working paper / National Bureau of Economic Research, Inc.
43
International journal of organizational analysis
42
Journal of managerial psychology
42
Social choice and welfare
42
Journal of vocational behavior
40
Management communication quarterly : an international journal
40
Politics, philosophy & economics : ppe
40
Journal of management
39
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
39
Gender in management : an international journal
38
European journal of law and economics
37
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
37
Journal of organizational behavior management
37
Human relations : towards the integration of the social sciences
36
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ECONIS (ZBW)
36
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1
Does
justice
affect brand advocacy? : online brand advocacy behaviors as a response to hotel customers'
justice
perceptions
Aksoy, Nilsah Cavdar
;
Yazici, Nihal
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303156
Saved in:
2
How trust mediate the effects of perceived
justice
on loyalty : a study in the context of automotive recall in China
Liu, Yang
;
Cheng, Peng
;
Ouyang, Zhe
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012431630
Saved in:
3
The role of organizational
justice
and social interaction in mitigating the negative effects of high-performance member retailers on strategic integration
Park, Jin Yong
;
Kim, Changju
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014252004
Saved in:
4
Role of downward versus upward social comparison in service recovery : testing a mediated moderation model with two empirical studies
Chen, Ke
;
Zhan, Wu
;
Sharma, Piyush
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014372531
Saved in:
5
Effects of perceived
justice
of fair trade organizations on consumers' purchase intention toward fair trade products
Wang, Edward Shih-Tse
;
Chen, Yu-Chen
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 66-72
Persistent link: https://www.econbiz.de/10012114120
Saved in:
6
That honey, my arsenic : the influence of advanced technologies on service employees' organizational deviance
Zhao, Jingyou
;
Hu, Enhua
;
Han, Mingyan
;
Jiang, Keshen
; …
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014372583
Saved in:
7
The role of human interaction in complaint handling
Jeanpert, Sophie
;
Jacquemier-Paquin, Laure
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012648974
Saved in:
8
Channel coordination under retailer's (sub)conscious preferences of loss aversion and fairness
Li, Yadong
;
Guan, Zhenzhong
;
Ren, Jianbiao
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014364486
Saved in:
9
Leveraging perceived HPWS to improve service encounter quality in high-contact service industries
Asante, Daniel
;
Tang, Chunyong
;
Asante, Eric Adom
; …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014303270
Saved in:
10
Understanding the factors affecting consumers' behaviour when purchasing refurbished products : a chaordic perspective
Alyahya, Mansour Abdullah
;
Agag, Gomaa
;
Aliedan, Meqbel
; …
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014372627
Saved in:
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