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Journal of service research : JSR
International journal of hospitality management
100
International journal of contemporary hospitality management
52
Journal of hospitality marketing & management
21
Tourism management perspectives : TMP
18
Tourism management : research, policies, practice
16
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of hospitality and tourism insights
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The service industries journal
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Tourism and hospitality research : THR
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Service business
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The journal of services marketing
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Journal of travel and tourism marketing
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The Cornell hospitality quarterly
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Tourism and hospitality research : the surrey quarterly review
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Employee relations
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Journal of business research : JBR
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Journal of family business management : JFBM
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Cornell hospitality quarterly : CQ
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Inventi impact: service sector
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Journal of revenue and pricing management
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Benchmarking : an international journal
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Economic research
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Journal of air transport management
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Journal of management research
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Journal of service theory and practice
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Springer eBook Collection
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Technological forecasting & social change : an international journal
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The international journal of productivity and performance management
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Tourism economics : the business and finance of tourism and recreation
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Tourism employment in Nordic countries : trends, practices, and opportunities
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Advances in hospitality and leisure
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American economic journal
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Argumenta oeconomica
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Asia Pacific journal of marketing and logistics
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Asia-Pacific journal of business administration
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Aspekte des sozialen Wandels in China : Familie, Bildung, Arbeit, Identität
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The complementarity of frontline service employee creativity and attention to detail in service delivery
Sok, Phyra
;
Sok, Keo Mony
;
Danaher, Tracey S.
;
Danaher, …
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 365-378
Persistent link: https://www.econbiz.de/10011916526
Saved in:
2
A customer scorned : effects of employee reprimands in frontline service encounters
Pugh, Harrison B.
;
Brady, Michael K.
;
Hopkins, Lucas M.
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 219-234
Persistent link: https://www.econbiz.de/10011855801
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