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~accessRights:"restricted"
~isPartOf:"Management Science"
~language:"und"
~subject:"Innovation"
~subject:"Knowledge Management"
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Leveraging the Customer Base: Creating Competitive Advantage Through
Knowledge
Management
Ofek, Elie
;
Sarvary, Miklos
- In:
Management Science
47
(
2001
)
11
,
pp. 1441-1456
in information technology, have led many of these firms to introduce sophisticated
knowledge
management
(KM) systems in …
Persistent link: https://www.econbiz.de/10009204091
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