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~isPartOf:"Tourism management perspectives : TMP"
~subject:"Customer satisfaction"
~subject:"United States"
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Customer satisfaction
United States
Consumer behaviour
122
Konsumentenverhalten
122
Tourism
85
Tourismus
85
Holiday behaviour
80
Urlaubsverhalten
80
Tourism industry
49
Tourismuswirtschaft
49
Kundenzufriedenheit
36
Tourism marketing
34
Tourismusmarketing
34
Tourism research
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Tourismusforschung
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Motivation
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Hotel industry
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37
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Prayag, Girish
3
Cervera-Taulet, Amparo
2
Huan, Tzung-cheng
2
Xu, Jing
2
Albayrak, Tahir
1
Björk, Peter
1
Caber, Meltem
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Cai, Xiaomei
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Calderón Garcia, Haydée
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Del Chiappa, Giacomo
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Diep Ngoc Su
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Ding, Shuangying
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Escobar Rivera, Dalilis
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Fotiadis, Anestis K.
1
Freyberg, Burkhard von
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Furenes, May Irene
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Gitto, Simone
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Gjerald, Olga
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Gómez-Moreno, María Luisa
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Huu Thai Thinh Nguyen
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Tourism management perspectives : TMP
Journal of retailing and consumer services
297
Working paper / National Bureau of Economic Research, Inc.
285
International journal of hospitality management
154
Journal of business research : JBR
136
Discussion paper / Centre for Economic Policy Research
114
NBER working paper series
84
Journal of hospitality marketing & management
74
Journal of travel and tourism marketing
74
The journal of services marketing
73
European journal of operational research : EJOR
70
Computers & operations research : and their applications to problems of world concern ; an international journal
57
International journal of contemporary hospitality management
53
Tourism management : research, policies, practice
51
Asia Pacific journal of marketing and logistics
44
Service business
41
The service industries journal
41
SpringerLink / Bücher
38
Services marketing quarterly
37
Discussion papers / CEPR
35
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
33
American economic journal : a journal of the American Economic Association
30
Journal of strategic marketing
30
International journal of production research
29
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
29
Psychology & marketing
28
Journal of service management
27
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
27
Journal of air transport management
26
Academy of Management journal : AMJ
25
Technological forecasting & social change : an international journal
25
The American economic review
25
The international review of retail, distribution and consumer research
25
Journal of Islamic marketing
24
Journal of internet commerce
24
Total quality management & business excellence
24
International journal of retail and distribution management
23
Journal of international consumer marketing
23
Transportation research / E : an international journal
23
Journal of hospitality and tourism insights
22
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ECONIS (ZBW)
37
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1
The self-concept and psychological antecedents of intention to recommend a heritage site : the moderating effects of visitor type
Prayag, Girish
;
Pung, Jessica Mei
;
Lee, Craig
;
Del …
- In:
Tourism management perspectives : TMP
42
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013364428
Saved in:
2
Exploring the effects of customers' assessments of a restaurant's atmospherics and emotional assessments on a fine-dining experience and intentions to return
Leong, Man Wai Aliana
;
Chen, Kuan-Ying
;
Chen, Hung-Bin
; …
- In:
Tourism management perspectives : TMP
47
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014318829
Saved in:
3
Unexpected surprise : emotion analysis and aspect based sentiment analysis (ABSA) of user generated comments to study behavioral intentions of tourists
Mehra, Payal
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014283421
Saved in:
4
How perceived authenticity affects tourist satisfaction and behavioral intention towards natural disaster memorials : a mediation analysis
Wang, Jinwei
;
Chang, Mengqian
;
Luo, Xianrong
;
Qiu, Rui
; …
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014310295
Saved in:
5
Using authenticity cues to increase repurchase intention in restaurants : should the focus be on ability or morality?
Xu, Jing
;
Song, Hanqun
;
Prayag, Girish
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014310348
Saved in:
6
The impact of restorative destination environments on tourists' well-being and environmentally responsible behavior : a reasonable person model
Qiu, Hanqin
;
Wang, Guoquan
;
Ren, Lianping
;
Zhang, Junjiao
; …
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013494148
Saved in:
7
When social phobia meets excessive service : effects on customer delight and loyalty
Xiong, Wei
;
Huang, Meijiao
;
Okumus, Bendegul
;
Leung, Xi Y.
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013494161
Saved in:
8
The relationship between place attachment and tourist loyalty : a meta-analysis
Zou, Wenbo
;
Wei, Wei
;
Ding, Shuangying
;
Xue, Jianhong
- In:
Tourism management perspectives : TMP
43
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013471536
Saved in:
9
An examination of the effects of motivation on visitors' loyalty : case study of the Golestan Palace, Tehran
Šakūrī, ʿAlī
;
Hosseini, Mona
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012128941
Saved in:
10
Social servicescape and Asian students : an analysis of spring break island bed and breakfast experiences in Taiwan
Lin, Yi-Chin
;
Lai, Hsin-Ju
;
Morrison, Alastair M.
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 165-173
Persistent link: https://www.econbiz.de/10012112997
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