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~accessRights:"restricted"
~person:"Alsarhan, Ayoub"
~person:"Cheng, Vincent"
~subject:"Customer value"
~subject:"Service quality"
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Dienstleistungsqualität
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International journal of business information systems : IJBIS
1
Service business
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ECONIS (ZBW)
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Dynamic changes of QoS parameters in cloud computing service level agreement
Al-Ghuwairi, Abdel-Rahman
;
Khalaf, Mohammad
;
Salah, Zaher
; …
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 73-90
Persistent link: https://www.econbiz.de/10012154597
Saved in:
2
Critical success factors in relationship management for services outsourcing
Rhodes, Joan
;
Lok, Peter
;
Loh, Wilson
;
Cheng, Vincent
- In:
Service business
10
(
2016
)
1
,
pp. 59-86
Persistent link: https://www.econbiz.de/10011722157
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