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~accessRights:"restricted"
~person:"Blut, Markus"
~subject:"Competition"
~subject:"Online-Handel"
~subject:"USA"
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Customer satisfaction
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Dienstleistungsqualität
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Blut, Markus
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E-services quality : development of a hierarchical model
Blut, Markus
- In:
Journal of retailing
92
(
2016
)
4
,
pp. 500-517
Persistent link: https://www.econbiz.de/10011629507
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