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~accessRights:"restricted"
~person:"Homburg, Christian"
~subject:"Service quality"
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Service quality
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Homburg, Christian
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Die Betriebswirtschaft : DBW
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ECONIS (ZBW)
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Involvement als Determinante der Qualitätswahrnehmung von Dienstleistungen
Homburg, Christian
;
Kebbel, Phoebe
- In:
Die Betriebswirtschaft : DBW
61
(
2001
)
1
,
pp. 42-59
Persistent link: https://www.econbiz.de/10001560062
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2
Interne Kundenorientierung der Kostenrechnung? : Ergebnisse einer empirischen Untersuchung in deutschen Industrieunternehmen
Homburg, Christian
(
contributor
)
- In:
Die Betriebswirtschaft : DBW
60
(
2000
)
2
,
pp. 241-256
Persistent link: https://www.econbiz.de/10001462819
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