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~person:"Oswald, Andrew J."
~person:"Prentice, Catherine"
~person:"Walker, Douglas M."
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Search: subject_exact:"Glücksspiel"
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Gambling
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Dienstleistungsqualität
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Oswald, Andrew J.
Prentice, Catherine
Walker, Douglas M.
Humphreys, Brad R.
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International journal of contemporary hospitality management
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ECONIS (ZBW)
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1
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
Saved in:
2
The influence of gaming and non-gaming experience on customers' response to the casino
Prentice, Catherine
;
Ji, Chunli
;
Li, Kefang
- In:
Journal of vacation marketing
28
(
2022
)
4
,
pp. 455-468
Persistent link: https://www.econbiz.de/10013387788
Saved in:
3
Linking transaction-specific satisfaction and customer loyalty : the case of casino resorts
Ji, Chunli
;
Prentice, Catherine
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012431580
Saved in:
4
Did video gaming expansion boost municipal revenues in Illinois?
Wagner, Gary A.
;
Walker, Douglas M.
- In:
Southern economic journal
88
(
2021
)
2
,
pp. 649-679
Persistent link: https://www.econbiz.de/10013190286
Saved in:
5
From gambling exposure to adaptation : implications for casino sustainability
Prentice, Catherine
;
Zeng, Zhong Lu
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 31-36
Persistent link: https://www.econbiz.de/10011808472
Saved in:
6
Linking internal service quality and casino dealer performance
Prentice, Catherine
- In:
Journal of hospitality marketing & management
27
(
2018
)
6
,
pp. 733-753
Persistent link: https://www.econbiz.de/10011920095
Saved in:
7
Uncovering the service profit chain in the casino industry
Prentice, Catherine
;
Wong, IpKin Anthony
;
Lam, Desmond
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2826-2846
Persistent link: https://www.econbiz.de/10011799915
Saved in:
8
The effect of casino proximity on lottery sales : evidence from Maryland
Cummings, Will E.
;
Walker, Douglas M.
;
Cotti, Chad
- In:
Contemporary economic policy : a journal of Western …
35
(
2017
)
4
,
pp. 684-699
Persistent link: https://www.econbiz.de/10011919645
Saved in:
9
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
10
Leveraging employee emotional intelligence in casino profitability
Prentice, Catherine
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 127-134
Persistent link: https://www.econbiz.de/10011598711
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