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~accessRights:"restricted"
~person:"So, Kevin Kam Fung"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Tourism
14
Tourismus
14
Consumer behaviour
10
Konsumentenverhalten
10
Hotel industry
8
Hotellerie
8
Relationship marketing
8
Tourism industry
8
Tourismuswirtschaft
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Customer satisfaction
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Kundenzufriedenheit
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Gastgewerbe
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Holiday behaviour
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Hospitality industry
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Urlaubsverhalten
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Tourism marketing
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Tourismusmarketing
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Bibliometrics
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Bibliometrie
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Dienstleistungsqualität
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Service quality
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Airbnb
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Bevölkerung
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Brand loyalty
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Brand management
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Confidence
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Lebensqualität
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Markenführung
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Markentreue
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Motivation
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Population
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Quality of life
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So, Kevin Kam Fung
Han, Heesup
18
Rather, Raouf Ahmad
8
Yu, Jongsik
8
Hyun, Sunghyup Sean
6
Kumar, Vikas
6
Lee, Jin-soo
5
Moon, Hyoungeun
5
Back, Ki-Joon
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Gil Saura, Irene
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Hanks, Lydia
4
Hollebeek, Linda D.
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Kaushik, Arun Kumar
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Kim, Jinkyung Jenny
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Kim, Wansoo
4
Kim, Woo Gon
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Lee, Minwoo
4
Perdue, Richard R.
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Qu, Hailin
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Rahimi, Roya
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Wong, IpKin Anthony
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Agyeiwaah, Elizabeth
3
Alrawadieh, Ziad
3
Assaker, Guy
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Bilgihan, Anil
3
Blomme, Robert J.
3
Caber, Meltem
3
Chen, Shan-Pei
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Chen, Yong
3
Gómez-Suárez, Mónica
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Honyenuga, Ben Q.
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Khan, Imran
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King, Ceridwyn
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Law, Chun Hung Roberts
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Lee, Seonjeong
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Li, Xiangping
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Liu, Chih-Hsing
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Liu, Chyong-Ru
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
International journal of hospitality management
1
Journal of business research : JBR
1
Journal of hospitality marketing & management
1
Tourism management : research, policies, practice
1
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1
Perceived authenticity and place attachment : new findings from Chinese world heritage sites
Yi, Xiaoli
;
Fu, Xiaoxiao
;
So, Kevin Kam Fung
;
Zheng, Chunhui
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
5
,
pp. 800-826
Persistent link: https://www.econbiz.de/10014292005
Saved in:
2
Understanding psychological ownership in access-based consumption through a theory synthesis : an investigation of Airbnb and hotels
Li, Jing
;
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 499-524
Persistent link: https://www.econbiz.de/10014511822
Saved in:
3
The role of customer engagement in sustaining subjective well-being after a travel experience : findings from a three-wave study
So, Kevin Kam Fung
;
Li, Jing
;
He, Yueying
;
King, Ceridwyn
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
5
,
pp. 1280-1303
Persistent link: https://www.econbiz.de/10014582451
Saved in:
4
Customer engagement in hospitality and tourism services
So, Kevin Kam Fung
;
Li, Xiang
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 171-177
Persistent link: https://www.econbiz.de/10012201138
Saved in:
5
Understanding customer engagement and social media activities in tourism : a latent profile analysis and cross-validation
So, Kevin Kam Fung
;
Wei, Wei
;
Martin, Drew
- In:
Journal of business research : JBR
129
(
2021
),
pp. 474-483
Persistent link: https://www.econbiz.de/10012509683
Saved in:
6
Two decades of customer experience research in hospitality and tourism : a bibliometric analysis and thematic content analysis
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013266131
Saved in:
7
The role of customer engagement in building consumer loyalty to tourism brands
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10011427743
Saved in:
8
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
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