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~accessRights:"restricted"
~person:"So, Kevin Kam Fung"
~subject:"Hospitality industry"
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Hospitality industry
Tourism
14
Tourismus
14
Consumer behaviour
10
Konsumentenverhalten
10
Beziehungsmarketing
8
Hotel industry
8
Hotellerie
8
Relationship marketing
8
Tourism industry
8
Tourismuswirtschaft
8
Customer satisfaction
7
Kundenzufriedenheit
7
Gastgewerbe
5
Holiday behaviour
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Urlaubsverhalten
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Tourism marketing
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Tourismusmarketing
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Bibliometrics
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Bibliometrie
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Dienstleistungsqualität
3
Service quality
3
Airbnb
2
Bevölkerung
2
Brand loyalty
2
Brand management
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Confidence
2
Lebensqualität
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Markenführung
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Markentreue
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Motivation
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Population
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Quality of life
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Satisfaction
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Service failure
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Share Economy
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Sharing economy
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Social Web
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So, Kevin Kam Fung
Köseoglu, Mehmet Ali
8
Law, Chun Hung Roberts
8
Sigala, Marianna
7
Lee, Seoki
6
Okumus, Fevzi
6
Madera, Juan M.
5
Xu, Shi
5
Alvarez-Risco, Aldo
4
Buhalis, Dimitrios
4
Del-Aguila-Arcentales, Shyla
4
Han, Heesup
4
Hassan, Azizul
4
Kallmünzer, Andreas
4
Ma, Emily Jintao
4
Prayag, Girish
4
Taheri, Babak
4
Bremser, Kerstin
3
Cavaliere, Christina T.
3
Cobanoglu, Cihan
3
De las Mercedes Anderson-Seminario, María
3
Dixit, Saurabh Kumar
3
Dube, Kaitano
3
Dutt, Christopher S.
3
Fang, Marcela
3
Gursoy, Dogan
3
Huang, Songshan
3
Kim, Woo Gon
3
Koc, Erdogan
3
Lehto, Xinran Y.
3
Mody, Makarand Amrish
3
Ndhlovu, Emmanuel
3
Oskam, Jeroen
3
Park, Eunhye Olivia
3
Peters, Mike
3
Suess, Courtney
3
Valeri, Marco
3
Visser-Amundson, Anna de
3
Wu, Luorong
3
Yang, Wan
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International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
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1
Customer engagement in hospitality and tourism services
So, Kevin Kam Fung
;
Li, Xiang
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 171-177
Persistent link: https://www.econbiz.de/10012201138
Saved in:
2
Service innovation and emerging technologies in tourism and hospitality
So, Kevin Kam Fung
;
Li, Xiang
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 140-142
Persistent link: https://www.econbiz.de/10014253028
Saved in:
3
The evolution of service failure and recovery research in hospitality and tourism : an integrative review and future research directions
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014310875
Saved in:
4
Consumers' experience with hospitality and tourism technologies : measurement development and validation
Shin, Hyejo Hailey
;
Jeong, Miyoung
;
So, Kevin Kam Fung
; …
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013383285
Saved in:
5
The role of customer engagement in building consumer loyalty to tourism brands
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10011427743
Saved in:
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